At LuxuryDept, every order is handled with care and precision. Our exclusive, limited-edition pieces are made to make a statement—and we ensure they arrive in a way that reflects that standard.

1. Processing Time

Orders are processed within 1–3 business days after confirmation. During high-demand drops, processing may take slightly longer. You'll receive a confirmation email once your order has been shipped.

2. Shipping Rates & Times

We offer tracked shipping worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location.

Estimated Delivery Times:

  • USA: 5–10 business days

  • International: 7–15 business days

Please note: Shipping times may vary due to customs or regional delays.

3. Tracking Information

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status in real time.

4. Customs & Duties

For international orders, customs fees, duties, or import taxes (if applicable) are the customer’s responsibility. Please check your country’s regulations before placing an order.

5. Shipping Issues

LuxuryDept is not liable for shipping delays caused by carriers, weather, or incorrect addresses provided by the customer. If your package is lost or damaged in transit, contact us immediately, and we will do our best to assist.


Questions or concerns?
Please contact us through the Contact Us page. Our team is ready to help.

Thank you for trusting LuxuryDept. Own the look. Own the streets.