REFUND POLICY

At LuxuryDept, we take pride in the quality and exclusivity of every piece we release. Due to the nature of our limited edition drops and no restocks, all sales are considered final. However, we value your satisfaction and have outlined our refund policy clearly below.

1. All Sales Are Final

Please note:
We do not offer refunds, exchanges, or returns on any items unless the product arrives damaged or defective.

2. Damaged or Defective Items

If your item arrives damaged or with a manufacturing defect, please contact us within 3 days of receiving your order. To qualify for a resolution:

• Email us at : support@luxurydept.com

• Include your order number, clear photos of the issue, and a brief description

Once approved, we will offer a replacement (if available) or issue store credit.

3. Incorrect Orders

If you received the wrong item or size, please notify us within 3 days of delivery. We will work to correct the issue swiftly and at no cost to you.

4. No Returns or Exchanges

Due to the exclusive nature of our drops and hygiene standards, we do not accept returns or size exchanges. Please review all sizing and product details carefully before placing your order.

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Thank you for choosing LuxuryDept. Your loyalty means everything.